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  • Edward Snowden: whistleblowing is a citizens’right

    Edward Joseph Snowden has written a book. Once again, the former CIA technician has made the headlines thanks to Permanent record, translated into Italian as “Errore di sistema”. More or less everybody has heard about his story; however, for those who may not be aware of who he is, please find here below a short resume: IT technician, born in ’83, Snowden has worked for a few years for the CIA and for a company working in partnership with the NSA, the Agency for the US National Security. Due to such sensitive job, he got in touch with some secret programmes designed for controlling masses of people which the US Government, together with the British one, have been enforcing over…

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  • Digital Transformation and banks: the NatWest hi-tech case

    Up to 80% of traditional banks are expected to close down by 2030. At least according to Gartner analysts, who have pointed out something everybody already knows:  if they keep applying the same old fashioned operative models dating back to last century, banks run the risk of going bust (Digitalization Will Make Most Heritage Financial Firms Irrelevant by 2030). The Digital Transformation is the “killer” responsible for this, since it supports innovators but leads the restive ones to bankruptcy. Physical subsidiaries are closing down. That is a fact. You may like it or not, but it is true. And turning our noses up to this process won’t stop it. Those who wish to survive and maybe grow, need to adapt…

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  • Health Transformation, the digital journey towards health

    Whether we like it or not, we are all getting older. And the health system is supposed to evolve along with its systems, mechanisms and procedures to face the new problems which are going to arise. The journey ahead of us is called Health Transformation, i.e. the Digital Transformation applied to health care. As it has already happened in other fields, the digital world is expected to have a disruptive, transformational power which can be exploited, first of all, for the optimization of human resources and consumption patterns. The Public Health Care System is no exception to this. If they want to win the current and future ( tough ) social challenges, and maintain, if not enhance, their service levels …

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  • The Digital Transformation innovates the automotive sector

    Businesses digital transformation is not something abstract: it will affect your daily life, both from the business point of view and the customers’. The coin is the same: the digitalization; we are the two sides of the coin which, from time to time, will be  playing a different role. According to the survey entitled “Predicts 2019: Digital Drives a Paradigm Shift in Application Services”, published by Gartner, by 2021, that is to say less than two years from now, 15% of all interactions of the customer service will be handled exclusively by AI. We are talking about a 400% increase against 2017. Moreover, a research by Accenture has revealed that 76% of companies is currently investing in technology, and more…

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  • La Digital Transformation innova l’automotive

    La digitalizzazione delle attività non è un qualcosa di astratto: inciderà sulla nostra quotidianità, sia che ci troviamo dal lato business che su quello del cliente. La moneta è la stessa: il profilo è il digitale, le due facce siamo noi che, di volta in volta, la viviamo da un piano e dall’altro. Secondo lo studio “Predicts 2019: Digital Drives a Paradigm Shift in Application Services”, condotto da Gartner, entro il 2021, ossia tra meno di due anni, il 15% di tutte le interazioni del servizio clienti sarà gestito esclusivamente dall’Intelligenza Artificiale. Si parla di un aumento del 400% rispetto al 2017. Di più: una ricerca di Accenture evidenzia che il 76% delle aziende sta investendo in tecnologia. Non una…

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